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Submit Express Newsletter

Sept 1999

=======================================================================

1- Intro
2- What is considered search engine spam
3- FTC cracks down on porn site for stealing search engine listings
4- How to avoid getting your search listing stolen
5- Search engine news

=======================================================================
1- Intro

Last week we ran into a story about a porn site that had stolen search engine listings from hundreds of popular sites and then had trapped visitors on its site by using a technique called "mousetrapping".

We contacted several of the victims involved in last week's incident and were able to acquire more details from Japanese Friendship Garden (one of the victims).This month's newsletter will be based on search engine spam and how it can be avoided.

Hope you enjoy this month's issue, and as always we ask that if you like our newsletter, please forward it to all your webmaster friends or whoever might be interested. Subscription is completely free and can be done at: http://www.submitexpress.com/newsletters.html

Thanks,
Submit Express

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2- what is considered search engine spam?

When the web first started, it soon became obvious that there would be a need for search tools. Consequently, several search engines appeared, many of which are still around.

During those early stages, achieving a top 10 ranking was an easy task due to two reasons. First, there were very few sites back then and thus less competition. Secondly, you could easily improve your rankings by a few very simple modifications to your page.

One of the techniques to improve rankings was to repeat keywords on your page as many times as possible. This made the search engines think that your page was more relevant than others. Many people went one step further and made the text invisible by using the same color text as the background. A few people even started using unrelated keywords for their sites such as "sex" to attract more traffic.

However, search engines started getting smarter and began to implement algorithms in their spiders to detect any such abuse. Nowadays the search engines are very smart and will consider such techniques to be spam. If they see such spam, they will either penalize your rankings or in extreme cases ban your site completely.

Here are a few things that are considered spamming by the major search engines:

- Keyword repetition: Any keywords repeated using commas or spaces several times in a row is considered spam. The search engines will also count the number of keywords appearing in your page and compare it to your page's total word count. If you use too many keywords compared to the total word count on your page, this will also be considered spam. In general, we recommend not using more than 6-10 keywords per 100 words. If you use more, your rankings may be penalized.

- Invisible text: Any text that is the same color as your background will be considered spam. If you use an image for your page, make sure that your background color in the tag is not the same color as your body text.

- Tiny Text: Very tiny text may be considered spam.

- Repetitive submissions: In general, we do not recommend submitting your site more than once a month to major search engines. Note that resubmission of your site does not help improve your rankings. Your page's ranking is entirely dependent upon your page content. However, we recommend submitting your site to the search engines whenever you make any modifications to your page. Some search engines allow daily submissions of the same site, but will keep track of all your submissions, and if they see that you are submitting your site too many times, they may penalize or ban your domain.

- Redirections: Page redirections or META Refresh Tag is considered spam by most search engines. The reason for this is that many spammers regularly send an unrelated site to the search engines and then use redirection to take you to another site.

- Non-related keywords: If you use keywords non-related to your site, it is considered spam by many search engines. Although, the search engines do not have a way to detect this, somebody may report your site, which will result in removal of your domain.

The above techniques are considered spam by many of the major search engines, but each search engine may have slightly different criteria. If you have a concern about a technique you are using, you can visit their websites for more details or contact them directly.

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3- FTC cracks down on porn site for stealing search engine listings

Last week FTC cracked down on a porn site operator for couple of spam techniques known as "pagejacking" and "mousetrapping." The offending page stole hundreds of pages from high traffic sites by copying their source code to their server and then submitting the listing to the search engines. Once the visitors clicked on the search results listing, the page then used a redirection method to go to a porn site. Once there, the visitors' BACK button and EXIT buttons were disabled via a JavaScript code, making it almost impossible for the visitor to leave the site.

Some of the websites that had their pages stolen included Harvard Law Review, the Japanese Friendship Garden and NewWorld.com, which owns the popular Adrenaline Vault game site. Some of these website owners complained to FBI, FTC and the search engines. This resulted in the FTC asking Network Solutions to shut down the domain names for the porn site, which included www.atariz.com and www.pirate.lynx.com.

We wrote to several of the people who had their sites hijacked, asking for details about the incident. The site operators for Japanese Friendship Garden replied to our email. John Cornelius is the president of Lighthouse Technology, Inc., the company that hosts the Garden's web site, and has been the one most closely involved in discovering the incident's factual details. Below is what he had to say:

1) Is there a company press release about this incident? Where can we find it?
No!

2) Which search engines had the hijacked listings?
To my knowledge the only search engine on which the pagejacking succeeded was Alta Vista. We received no complaints about other search engines.

3) Which search engines did you contact to remove these listings? Who else did you contact besides search engines?
Alta Vista! Initially we contacted the FBI as well but they were unable to pursue the issue because we could not show a sufficient value for the damage caused. The matter was eventually referred to the FTC who conacted us.

4) How did you contact them? By phone? Email? Was it easy reaching them?
I did not contact Alta Vista but I believe that the person who did so contacted them both via telephone and e-mail. The response was adequate although I cannot speak to the ease with which it was done. Contacting the FBI was a lot like contacting any other governmental entity. The initial contact was fairly trivial but it was referred around for several days while they figured out who would do what, if anything, about it.

5) What did the search engines have to say and how long did it take before they complied with your request?
I believe that the problem was corrected within 36 hours of our initial contact.

6) What were the keywords used and what were the listing positions?
The specific complaint arose from a search for "Japanese Garden" however since the entire page was hijacked it presumably could have been anything in the keyword list which is quite long. The hijacked page was #3 on the list and the real page wasn't even on the first page of hits which, I think, consists of 20 hits.

7) How did the listings appear on the search engines? Were they exact copy of your listings?
It was, except for the URL, which is in a fainter font than the title and initial text.

8) What happened after somebody clicked on one of these hijacked listings?
The hijacked page appeared for a fraction of a second followed by the pornography site. Hitting the back arrow returned one to the hijacked page for a fraction of a second followed again by the pornographic site.

9) What kind of legal action are you taking against the porn company?
No direct legal action is underway nor, to my knowledge, contemplated. The technical contact for the site is cooperating with the FTC on this and other matters however.

10) Is there anything else you would like to add that may interest our newsletter readers?
With respect to the current matter, it would be inappropriate to comment since the matter is currently the subject of an action by the FTC. In general however I believe that this and other nonsense going on over the Internet exhibit a profound lack of moral and ethical substance in this rapidly expanding business segment. The quest for financial gain has become the only metric by which companies are measured and there seems to be a competition between them to see which one can be the more outrageous. Self regulation has, to this point, been a dismal failure in much the same way that asking a 5 year old to have good judgment would be a failure.

In the current frenzy to exploit technological resources for profit and "stature" it appears that as an industry we have decided that it's O.K. to cheat, lie, steal, and engage in subterfuge in order to satisfy our greed and our egos. Such behavior diminishes us all, no matter how innocent we may think that we are, and has the potential to destroy something that has taken 30 years to build, namely the Internet. Given the ubiquitous nature of the beast and its enormous value to those who do use it responsibly it may be time to rethink the paradigm.

I do not speak for the Japanese Friendship Garden Society of San Diego other than to observe that the incident you refer to has been a great insult and loss of prestige for an industrious and conscientious group of citizens who have given their time and money to creating a work of beauty and joy for the people of San Diego.

I am the president of Lighthouse Technology, Inc., the company that hosts the Garden's web site and have been the one most closely involved in discovering the incident's factual details. While we know of no way to prevent such incidents in the future we stand ready, willing, and able to track the rascals down help to expose them for what they are.

John Cornelius aka jc@lht.com
President, Lighthouse Technology, Inc.

As you can see, this was a very unfortunate incident that could happen to anybody. Below we will tell you how you can avoid such a problem and what to do if your site gets pagejacked. To read more details about the incident, please see the websites below: http://www.ftc.gov/opa/1999/9909/atariz.htm http://news.excite.com/news/zd/990922/13/ftc-cracks-international

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4- How to avoid getting your search listing stolen

Many search engine marketers work for months to achieve a good ranking in the major search engines, only to find out that someone else simply copied their source code and stole their ranking from them. There is not really an easy solution to avoid this. Below we will tell you about a few things you can do to avoid this from happening and what you can do once your page has been pagejacked.

To avoid this from happening to you, you will need to know exactly how search engines work.

After your submission to the search engines, a robot or a spider gets sent to your site to index your page. This may be instant like AltaVista, or may take several weeks like Excite. Once the spider visits your site, your site content gets stored in a local database by the search engine. After this, you will need to resubmit your page each time you make any changes to your website, or there is no way for the search engines to know about the changes until the next time they do a major crawl. Search engines regularly do a major crawl and re-visit all the sites in their database to remove all the dead links and refresh their database. However, the major crawl may be only once a month, or may take several months.

One thing you can do to prevent your source code from being stolen is to replace your optimized page with a regular non-optimized page, right after the spiders visit your site to index. You can tell when the spider has visited, if your server keeps a log file of all your hits. This will work for awhile, but once the search engines do a major crawl, they will run into your non-optimized pages. So this technique will not work that well, unless you know exactly when the spiders will visit you. Still, this is a lot of work and not worth doing it this way.

Another solution is to use cloaking software. Cloaking software is designed to show the search engines your optimized pages, and the visitors your regular pages. It also enables you to show each search engine a different page. So you can have a page optimized differently for each search engine, without having to create several doorway pages.

Up to now I have been hesitant to use such software, as I thought they could be considered spam by the search engines. After doing some research and finding out exactly how cloaking software works, I can tell you that there is only one search engine currently programmed to detect cloaking software and considers this to be spam. Infoseek specifically mentions that they will consider the use of cloaking to be software spam. The rest of the search engines do not have a policy against cloaking software, but do have a problem if you try to send them keywords that are non-related to your site. So, as long as you use such software for legit purposes, you will be OK. In fact, the search engines love to see relevant search results in their database, and don't really care how you get it there. Since the cloaking software looks at the IP address or domain of the visiting spider before it displays the optimized page, all you have to do to comply with Infoseek is to treat them as a regular visitor by not including them in the IP list.

I have looked at some cloaking software on the market and I found one that complied with Infoseek requirements. It is called ICS (Inexpensive Cloaking Software), only $45. Their website is at: http://www.icsave.com/

Please note that a cloaking software will require you to have your own domain name, and may have other system requirements such as PERL and SSI support. Installation may also require some technical knowledge as far as changing file permissions and running PERL/CGI scripts.

Here are some of the things you can do after you find out that your search listing has been hijacked:

- Notify the search engines immediately. Search engines are usually very good with looking into this type of problem and banning spammers.

- Check the offending page to see if they use META Refresh tag for redirection. If so, resubmit their page to the search engines. This should result in their site being dropped out, as most search engines consider redirection to be spam. It is possible that the offender replaced their page with a redirected page after the search engines indexed it.

- Notify FTC. The FTC now has a new Internet Lab to crack down on such spammers. They will ask Network Solutions, the domain name registry, to remove these domains.

- Look up the contact names for the sites in the WHOIS database run by Network Solutions. Record their names and report them to all the above. Then try to contact them, asking them to put a stop to the spam.

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Don't just submit your site to the search engines, SUBMIT IT RIGHT. ======================================================================= 5- Search Engine News

MSN Search is now using AltaVista database for its backend. If you remember, they signed a deal with AltaVista a few months back to replace the Inktomi service.

Google search engine is not in beta anymore and has started full operation. The new version includes a "related pages" feature and allows submitting new pages. They plan to index 200 million websites in the next few weeks. We plan to add this search engine to our free submission script, but meanwhile you can add your pages at: http://www.google.com/addurl.html

AOL Netfind is now using Netscape DMOZ Open Directory database and Inktomi for its listings. The DMOZ results appear first, and then the Inktomi results. As we had mentioned previously, it is extremely important to submit your site to DMOZ Open Directory, as now they provide directory listings for Lycos, HotBot and Netscape search among others. If you are not listed please visit: http://dmoz.org/

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Website: http://www.submitexpress.com/
Submit your website to 40 top search engines for FREE! ======================================================================= Copyright 1999 Submit Express - No part of this newsletter may be copied or published without prior permission, but please feel free to forward this to all your friends as long as you keep it in its entirety.

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