Positive Reviews can be Shared on Google My Business

Article by Pierre Zarokian. A few months ago Google My Business unveiled a new feature that helps business owners share positive customer reviews. The announcement was posted here. GMB will now automatically suggest 4 or 5-star reviews which can be shared as customer testimonials through Google Posts. Businesses that have a GMB profile will receive […]

5 Reasons to Use Google Analytics

Article Provided Herb Kimble. Google Analytics is the most popular website analytics tool, mainly because it is free and a Google product. In 2005 Google bought out another analytics platform called Urchin, renamed it to Google Analytics and made it free. At that time no one expected this and it was a huge welcome news. […]

Tips to Make Your Small Business Website More Effective

Owning a Web site just isn’t enough for a small business owner to access the benefits offered by an internet presence. Yes, an effective website will bring new leads and sales, strengthen customer relationships, and even reduce wasteful spending (just to name a few of the many benefits) but the key word is effective. What […]

submit express staff 2007 pierre zarokian

Our 20th Year Anniversary

Written by Pierre Zarokian (CEO of Submit Express) 2018 marks our 20th year anniversary. Submit Express was launched in October of 1998, around the same time Google launched. When I started Submit Express, I had no idea what the future would hold and that I would still be running the same company 20 years later. […]

complaints sites see traffic decline article by pierre zarokian

Some Complaint Sites Seeing Huge Declines in Traffic

For those that find have online negative reviews on site such as Ripoff Report, complainsboard.com, pissedconsumer and scambook,  there’s potential goodness! Recently these websites saw a huge drop-off in Search Engine Page Results, due in part to a possible Google algorithm update. As many of our readers know, the purpose of anonymous customer complaint sites […]

How to Remove Negative Content from Google

Article by Pierre Zarokian. As a provider of online reputation management services, we often get inquiries about removing negative content and reviews from Google. Often our prospects cannot afford our services because all options for removing content from Google are time consuming and hence expensive. Most often content cannot be removed, but you can push […]

Social Media Contests

Article by Pierre Zarokian Running contests and giveaways on social media is one of the best ways to gain new followers and likes. Why? Because your post will go viral, specially using the services that we offer. We offer a social media contest or giveaway platform that is point based. The more activities the users […]

Negative Yelp Reviews, Beware you could get sued!

You ate at a fancy restaurant but were not satisfied with the service. So you decided to write a negative customer review on Yelp, and fib just a little to make the review seem more believable. Harmless, right? Wrong! You could get sued for parts of the review. And this is exactly what happened to […]